Tagged: internet

The internet is a bubble


Links. Photo by me.

No, I’m not talking about a valuation bubble as in the .com-days. I am talking about how we are using the internet, today in January 2012, roughly 17 years after its breakthrough.

The evolution of the internet can be split up in to three phases, each building on the previous. Each phase is defined by a verb, which is the default behavior of a user of the internet in that phase.

The first phase is the SURFING phase, when we went from place to place looking for text and images. Yahoo! even started out as a company that manually tried to enter all the web sites of the world in to a categorized index. How crazy doesn’t that sound today?

This was the era of the bookmark and the URL. Your homepage (if you had one) back then was often just a dump of your bookmarks from your Netscape web browser.

The second phase is the SEARCH phase and started around the beginning of the century when Google became the dominant search engine. For many people, Google became the internet. I personally use the search engine more times than I can count during a single day. It has become almost an extension to my mind, an extra mind that we all share. It’s almost as if we’re becoming the same individual on some level. Quite fascinating.

Keywords and links became the hard currency in this era since links signal trust and is used by the Google algorithm to give each page a weight, the Pagerank. Search Engine Optimization tricks were (are) used to optimise your place in the search result but it really just boils down to creating stuff that people like to link to.

The third phase is SOCIAL and the verb is RECOMMEND, as in retweet, like, +1, share etc. This is where the bubble comes in because in this phase the internet is no longer interconnected web pages but streams of data from our friends. In the phase we live in sort of a Matrix reality shaped by the recommendations and retweets or the people (or companies) we trust.

An endless stream of status updates, this is the bubble we live in.

This is the era of hashtags instead of links or keywords, because the hashtag is how you pick out the signal from the noise in that endless stream. This is a significant shift from the first phase, which was essentially a broadcast phase where content owners had full control over the web sites they wanted you to visit. A hashtag, on the other hand, is just part of the stream and you have as little control over it as you have over the water in a river.

We’re only at the beginning of the social phase of the web so it’s not a bubble in that sense of the word.

Surfing, searching and recommending. The first three phases of the web. What do you think the next one will be?

Browsing. Searching. Recommending.

Yesterday I tweeted a little prediction about the coming decade.

(I also posted it on Hacker News and a good discussion followed.)

This got me thinking about the web and what is the default action taken by most people on the web. The thing people do when they’re on the web. Of course people do many things on the net but there’s one activity that’s sort of the main task and this activity has changed over the lifetime of the web. The company that best provides the platform for this activity is the company that defines the web at the time.

I think you can simplify things a bit by saying that during the first few years of the web the main activity was browsing then it became searching and now we’re moving in to a web where what you do is recommending stuff to other people (or follow other people’s recommendations).

The era of browsing was the era of the portals and the browsers. The start page of the browser was the place to be. Netscape was first out but it was Microsoft (followed by Yahoo!) that ended up the winner by becoming the default platform where people did the browsing.

Then of course Google entered the stage and before you knew it we stopped browsing the web and started googling it – search was king.

I think we’re currently on the brink of the next phase: recommendation. This is the era of retweets, mobile social gaming and reputation systems. That’s why I think Facebook is in the best position to become the defining company on the web the coming decade. The entire web will become a reputation system and at the core of this is the successor to the Google Pagerank – the Peoplerank. To do this well you need the social graph that Facebook controls.

Of course we will still be both browsing and searching but the main activity will be recommending or be recommended stuff. We will walk around in a recommendation cloud bombarding us with information that people we trust think we should know about.

Perhaps I’m wrong about Facebook becoming the web leader this decade but I got a feeling the next phase of the web is recommending. The PeopleRank will come. Be ready.

You can recommend this blog post by tweeting about it.

Hello Sweden, where are you? .se FAIL

How stable is the foundation that the web is built on? You kind of wonder after the incident last night where the entire .se-domain was unreachable for about 30 minutes. I still had problems accessing some sites this morning.
Apparently something went wrong during a maintenance routine at the Swedish Internet Foundation.

“For an unknown reason, an extra .se was added to the end of web addresses.”

I wonder what the cost of that little “woops, hey, it worked before” is. Considering how our lives are weaved in to the web to an ever larger degree, it is worrisome that things can go so utterly wrong.


Blåst av Bredbandsbolaget

Håhåjaja. Operatörer…

Flyttade i höstas och sade då upp både mitt telefoni-abonnemang och mitt ADSL-dito. Trodde saken var avklarad och avslutad men fick för någon vecka sedan en faktura till från Bredbandsbolaget. Vad hade hänt?

Jo, eftersom uppsägningstiden på telefoni-abonnemanget var en månad och ADSL-abonnemanget tre månader så måste jag med någon underlig operatörslogik betala extra för nätabonnemanget under de två månaderna utan nätabonnemang…

Säkerligen stod detta i någon finstilt paragraf i avtalet med Bredbandsbolaget men det var inte något som nämndes i samband med uppsägningen. Det är liksom skillnad på att ha rätt och att göra rätt.

De är lustiga, bredbandsoperatörerna, på det där otäcka sättet som en storvuxen mobbare i en lågstadieklass är lustig när han trycker ned minstingen i sandlådan. När jag ringer kundtjänsten och säger vad jag tycker om fakturan och att jag egentligen inte vill betala får jag höra att “ja men då blir det bara ännu dyrare eftersom du får påminnelseavgift på nästa faktura”. Det är liksom inte ens lönt att försöka och här får du lite sand kastad i ögonen också.

Det här är inte första gången jag skriver om Bredbandsbolaget. Förra gången var när jag bytte lägenhet med min granne (i samma trappa, på samma våning, dessutom var han också kund hos Bredbandsbolaget) och fick vänta 8 veckor på att få med mig internetabonnemanget. Det var nog ca tre meter mellan våra dörrar.

Alltså, det ska inte ta 8 veckor att uppdatera en modern växel. Någon ljuger. Någon försöker blåsa mig.

Jag håller inga illusioner om att mobiltelefonioperatörerna skulle vara bättre, men det är inte så underligt att Turbo-3G-modemen säljer så bra som de gör. Jämfört med ADSL-abonnemangen är de rena drömmen: man kan börja använda dem direkt, man slipper “Telia-skatten” till Skanova och priset är lägre (om man räknar med kostnaden för det fasta telefoniabonnemanget). Dessutom är de mobila.

Så, hurra för konkurrens. Kanske dyker det någon dag upp en operatör som verkligen vill ha mig som kund, som inte tar varje chans de kan att blåsa mig och som snabbt och utan problem levererar det jag vill att de ska leverera: problemfritt internet.

Hur svårt ska det behöva vara?